In this article, we conclude the last few points to consider when making the crucial decision about which service provider to choose when wanting to outsource web development work.


Related to the language point in Part two of this series, communication needs to happen regularly throughout the project. All aspects of the project need to be communicated clearly and concisely, this includes potential problems and issues that may arise.

Communication can take place through a variety of mediums and technologies, such as telephone, email, Skype, Google Hangouts. Project communication can also take place through various project management platforms such as JIRA, Active Collab, Base Camp, etc… These tools need to be used consistently and effectively to ensure all stakeholders are informed and can access the necessary information when needed.

Items such as timezone, language, and even culture play a huge role in the project communication. Ensure that the company you choose to work with satisfies all these criteria.


Support and maintenance of your website, web application or Intranet is extremely important. Once your project is complete, will the development company be able to provide the support that you require? This is another factor that needs to be discussed and agreed upon early on in the relationship to ensure that the appropriate measures, systems, and contracts are in place.

Without such support, this can be problematic and the risk of not being able to attend to any issues and upgrades timeously could have a direct impact on the end-user and business.

Ensure that a proper support system is a setup and that your website, web app or intranet will be supported when it goes live.


In closing, there are many factors that should be considered when making a decision to appoint an outsourced web development agency. Some of these criteria may not be applicable and others might not be important but it is clear that doing the necessary due diligence reduces risks and enhances the success of the project.

At Elemental Web Solutions, we take outsourced development projects very seriously and we have been appointed on many occasions as the development team, a role which we have fulfilled extremely well and have delivered on our client’s requirements. Through these projects, we forged strong relationships with our clients and still continue to provide them with web world-class web development work.

If you are considering outsourcing web development work to a reputable, competent and reliable company look no further. We are here to assist you throughout the project development lifecycle. Get in touch with us to discuss your requirements and we will help you.