Choosing the right outsourcing development agency – Part 1

In this three-part article series, we look at the various criteria and guidelines when it comes to evaluating and choosing an outsourced web development company.

In the realm of web development, outsourcing has become increasingly popular over the last decade. There are many benefits to outsourcing web and mobile development projects to an offshore web development agency, such as reduction of costs, increases in both capacity and skillset, allowing the client to focus on their core activities, increasing in-house efficiency, etc.

However, finding and choosing the correct offshore outsourced development company or partner can prove to be tricky and fairly risky if not done correctly. There are various criteria and requirements that each company has based on their own individual customized needs, therefore a fair amount of due diligence is necessary in order to make sure that an informed decision can be made in order to ensure the correct company is selected.

You want to get this decision right the first time and build a long term relationship with your service provider of choice. Getting this decision wrong can be hugely frustrating, considering that moving from one service provider to another is time-consuming and costly.

We have outlined some fairly important factors that will assist you in selecting the right partner for your web development requirements and projects.



You want a web development company that has been in the industry for at least five years and has experience in successfully completing projects which are similar to your project in terms of complexity, technology, and functionality. When it comes to outsourcing one of the key areas that result in failed projects is that the development company appointed is not adequately skilled to do the job at hand, however, they possibly offer favourable rates but we all know that you get what you pay for.


When working together on large outsourced projects remotely, the culture of the development agency actually plays a fairly big part and is often overlooked. Understanding the client’s requirements, expectations and how to manage these professionally and successfully comes down to culture. Teams that are of similar culture will easily understand these items and will be able to work together easier than foreign cultures where certain items that are implied and misunderstood or misinterpreted, for example: ensuring proper QA is done within a project and meeting a deadline.


Bigger development projects require bigger teams to get the job done to meet the client’s deadline and get the project over the line. These teams can consist of front-end and back-end developers, both junior, mid and senior levels, project managers, testers / QA and even business analysts and product owners.

Therefore the company that is to be appointed should prove that they have a strong team that can work collectively to take on and complete a project within the scope and deadline of the client and to the desired quality.


To ensure that the outsourced web development partner is competent to complete the required project they need to demonstrate that they have completed a variety of projects for other clients in the past. Essentially this displays credibility and experience to get the job done.

Companies that have completed such projects should not hesitate to demonstrate these in order to gain the client’s trust.

Case studies of previously completed successful projects are a great indicator of the types and sizes of projects that have been developed.


A company that has completed projects successfully and that has a solid track record, should be able to produce a set of testimonials and references which the client can cross-check to ensure that they are able to do what they say they can.

These testimonials and references provide a client with further credibility and safety when making an informed decision to appoint a service provider to complete their project. This also eliminates companies posing as experienced developers but are essentially fly by nights, which you want to avoid at all costs.


This concludes the end of the first article in this three-part series. Stay tuned to our BLOG for the next two articles. 

If you are considering outsourcing web development work to a reputable, competent and reliable company look no further. We are here to assist you throughout the project development life cycle. Get in touch with us to discuss your requirements today.


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Having been established in 2005, in Cape Town, South Africa, Elemental is primarily focused on providing web development services and digital marketing campaigns.